You have never seen a customer service presentation quite like this. In fact, if your employees gave customer service like this you would be out of business in a week.
Don't Worry.
The Waiter from Hell is NOT MESSY!
Tom draws on his entertainment (over 2000 performances) and business experience to put together an informative and entertaining presentation you cannot get anywhere else.
Here's how it works:
Tom pretends to be the waiter at your banquet or luncheon. He gives the worst service you ever saw. Since the attendees don't know everything is staged, they feel what it's like to get truly bad service. Tom is eventually fired, storms out of the room, then comes back later as the customer service speaker for the event. When you see the looks on your attendees faces, you will know that you made an impression that will be remembered for years to come.
"You really had them
worked up, and I thought they were going
to drag you out if Pete didn't get up soon! Thanks for making
this a lunch to remember."
- Rosemarie Armstrong, Asst. VP,
Crestar Bank, Washington, D.C.
